MAIN DUTIES/RESPONSIBILITIES--In this role, you will be responsible for supporting clients in participating in age-appropriate activities, including employment, in-home support, and community access. You will assist clients with attending outings and engaging in community-based activities, while providing direct support in line with their individual service plans. All work must be conducted in accordance with relevant policies, including those related to medication administration, workplace health and safety, and client rights, particularly around privacy and confidentiality. You will monitor clients’ safety and well-being, reporting any concerns promptly to the Manager. Accurate and timely documentation is essential, with all support activities recorded in client notes and communication logs as required. You will actively participate in the Lifestyle Service Planning process, helping to set and monitor outcomes for individual clients. Collaboration with clients, their families or carers, case managers, and other professionals is key to supporting each client's personal goals. Working with colleagues, you will contribute to the development, implementation, and evaluation of training and behaviour programs aimed at achieving those goals. All programs must be well-documented, maintained, and reviewed regularly. As a key worker for designated clients, you will be expected to prepare monthly reports on their progress and work closely with other staff members to ensure the smooth and consistent operation of the service. Regular communication with management is required, and you are expected to actively contribute to the team environment through open communication, participation in meetings, planning, and reviewing policies. You may also be required to support other team members as needed. Participation in performance development meetings will help identify training and support needs, and you are expected to notify the service promptly if you are unable to attend your scheduled shifts.
Qualification--To be eligible for this position, applicants must hold a bachelor’s degree in psychology, social work, or a related field. A current National Police Check and a valid Working with Children Check are required to ensure compliance with safeguarding standards. Candidates must also possess a current First Aid certificate, including CPR certification. Completion of the NDIS Workers Orientation Module is mandatory, demonstrating a clear understanding of the NDIS framework. Additionally, applicants must provide 100 points of identification as part of the verification and onboarding process.
Experiences--The ideal candidate will have a minimum of six months of relevant experience in a similar role, with a strong background in supporting people with disabilities. They should possess well-developed written, verbal, and interpersonal communication skills, along with the ability to work independently and collaboratively within a multidisciplinary team. Strong organisational skills and the ability to effectively prioritise and manage their own workload are essential. A demonstrated commitment to ongoing professional development, quality improvement initiatives, and evidence-based practice is also highly valued in this role.
